About Us

Who We Are

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Experienced

Since 1992, we’ve processed hundreds of thousands of returns and issued almost $1 billion in credit.
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Trusted

25+ group purchasing organizations encompassing over 20,000 pharmacies recommend us to their members.
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Efficient

Our OneCheck Select Program consilidates returns credit into a single check, issued directly to your pharmacy in as little as 30 days.

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Simplified

Manufacturer credits are listed directly on the check stub, virtually eliminating credit tracking.

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Focused

We specialize in independent pharmacies and regional chains and health systems.

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Flexible

We offer both on-site and mail-in services and can customize our offerings to almost any customer need.

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Compliant

We offer DEA, EPA, DOT, and RCRA approved destruction of non-returnable items and compounding chemicals.

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Passionate

Our customers are our highest priority and we aim to provide them with the best value and service in the industry.

Why choose Return Solutions?

Founded in 1992, our business was built on honesty, value, and making the returns and reconciliation processes easy for our primary customers: independent pharmacies and regional chains and health systems. In 1998, we became the first returns company to issue checks directly to customers, and since then have continued to tailor our services based on feedback from customers. We are proud to be recommended by almost all of the major independent buying groups in the country

Who We Work With

We’ve spent the last 25 years working to be the best at what we do and develop relationships within the pharmacy community. Our efforts have paid off – we are the most recommended reverse distributor in the industry. We have endorsements from over 25 buying groups representing over 20,000 pharmacies across the nation.

Experience The Return Solutions Difference For Yourself

Sign up now to receive our 30-for-90 promotion: the check for your first return will be issued in just 30 days at the same rate as our 90-day program.

Compliance

We maintain compliance with all federal, state, and local regulations and are licensed by the DEA, EPA, DOT, and all states requiring reverse distributor licensing. Our warehouse and on-site staff maintain up-to-date HIPAA certification.

Our Facility

We operate out of a 35,000 square foot DEA-approved warehouse and office facility in Knoxville, TN. We ensure accurate, secure, and timely processing of your returns with:
  • Automated receiving and sorting monitored by experienced employees
  • 24/7 video monitoring of exterior and throughout the facility
  • State-of-the-art pill counting machines for all controlled substances
  • Steel-reinforced, 12-inch concrete vault for controlled substances

Careers

At Return Solutions, we consider ourselves a family. Ask anyone who works here and they’ll tell you it’s the best job they’ve ever had. We are always looking for hard-working, honest, and genuine individuals to join our warehouse, customer support, and regional account management teams. If you think you’d be a good fit, please submit your resume below.

Contact Us

Monday – Friday 8:30 AM – 5:00 PM EDT
1.800.579.4804
10635 Dutchtown Road Knoxville, TN 37932

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