Who We Are
Return Solutions is a pharmaceutical reverse distributor providing services to retail and hospital pharmacies, as well as wholesalers and manufacturers throughout the United States. We return products to manufacturers, securing credit for our customers in a timely manner, and we also offer environmentally sound disposal of pharmaceutical products — including hazardous materials.
We are passionate about taking care of our customers and making them more profitable — nothing else.
We don’t claim to be the largest company in our industry — that’s not what we’re interested in. We do have the most experienced, dedicated staff, and the most satisfied customers — that’s what we’re about.
Message from Our President
Over the past 17 years the one question I've heard from pharmacists and pharmacy directors more than any other is, “How can I effectively compare returns companies?” It seems as though every returns company has its own unique process or special feature that it touts as being “revolutionary” or the best in the industry. How can you sort through all of this and determine which is truly the best company to entrust with your returns?
Since I founded RSI in 1992 there have been dozens of competitors that have come and gone. So the issue to address would be the history of the company. Do they have a track record? We were the first reverse distributor to issue monthly checks to pharmacies for returned product, the first to offer batch returns, the first to offer all-inclusive pricing, and our online reporting is second to none.
The next issue to consider is what is most important to you in terms of pricing - the rate or the bottom line? Someone once told me, “The cheapest price is not always the best cost,” and I believe this to be true. We have positioned ourselves in this industry to offer a premium service while charging a “middle-of-the-road” rate. This allows us to be the most cost effective when you look at your bottom line.
Our service is proven. We have endorsements from over 25 buying groups across the country that encompass more than 13,000 pharmacies. I believe if you carefully compare, choosing a returns company can be simple — Go With What Works.
